The glowing opinions and commendations haven’t stopped coming in since Pan African monetary establishment, United Financial institution for Africa (UBA) Plc, not too long ago upgraded its Cellular Banking app.
Over the previous few weeks following the improve, social media websites together with Twitter, Instagram and even Fb have been agog with glorious feedback concerning the atmosphere, performance and flexibility of UBA’s revamped cellular app.
The most recent of such glowing opinions got here final weekend, from a Former Minister of Aviation, Mr. Osita Chidoka, who on his social media handles, gave kudos to the financial institution for introducing a number of thrilling and interactive options to assist banking, whereas permitting prospects to carry out limitless transactions from the consolation of their cellphones.
Chidoka, a former Corps Marshal and Chief Government Officer of the Federal Highway Security Corps, identified that the financial institution put into play its expertise as an establishment with a number of a long time of operations in addition to fashionable know-how to provide you with a revamped app worthy of emulation by different monetary establishments a few of which he talked about in his submit.
In his phrases; “UBA, stunned me with an enormous enchancment on their app. I used to think about them the sleeping big of Nigerian banking. I assumed that they had nice model fairness and identify recognition. UBA mixed the savvy really feel of a brand new technology financial institution with the historical past of a legacy financial institution. As I opened their cellular app at the moment, I couldn’t assist however give them a excessive 5. The app is gorgeous, consumer interface is nice, navigation is seamless and the necessity to go to a department is lowered for small customers like us.”
Whereas urging different banks to borrow a leaf from UBA’s transfer, Chidoka continued, “As a buyer, I’ve all the time challenged the banks on their gradual adaptation to vary and weak emphasis on enhancing buyer expertise. I pray UBA pushes ahead on this route and continues to surpass themselves. Ahead of later disruptive on-line banks will change the face of banking in Nigeria, therefore the necessity for fixed innovation by the business.”
Some Nigerians like Maduka Vivian, who reacted to his submit additionally praised the app, saying “UBA app is just the very best, you may even generate receipts for transactions completed way back.” One other consumer, Tayo Agbeh, mentioned, “UBA is taking their rightful place within the business. I’m fairly positive the financial institution will maintain the lead”, whereas Felix Okechi Oguike, who was impressed by the glowing tributes quipped, “I suppose I’ll do that app; I’ve heard many testimonies; I have to partake within the flock.”
For an additional consumer, Thankgod Nweke, the revamped UBA cellular app would put different banks on their toes. He remarked, “It’s quite a problem for different banks in Nigeria. UBA has proven in current occasions that they’re huge and getting larger with the whole thing of transformation in that financial institution. I concur totally to your commentary at the same time as I stay up for extra peak and happiness within the faces of their employees and companies.”
Group Head, Digital Banking, UBA, Sampson Aneke, who spoke not too long ago spoke concerning the new options of the upgraded cellular app, mentioned UBA as a listening establishment, goals to supply the very best worth attainable for its prospects by a extra interactive, user-friendly interface that makes obtainable a myriad of alternatives from the consolation of shoppers’ properties.
He defined that the brand new cellular app will now immediate customers to make use of their machine enabled biometrics, including that the menu has been lowered and divided into sub-menus to allow customers view Transaction Historical past, Web value, Traits amongst others at a look. “With the brand new interface, the consumer can now see all of the switch choices together with the saved beneficiary choice at a look and may even order meals for supply through the app,” he mentioned. Clients who subscribe to the life-style providing
Working in 20 African nations and globally in the UK, the USA and France, the United Financial institution for Africa has a robust document of supporting its communities, by difficult occasions.
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— to nairametrics.com